STPS

Is it Difficult for Trucking Companies to Switch Payroll Providers?

You may be thinking of switching payroll providers. Maybe you are not happy with the quality of service they promised, or the customer service is not what you expected. It’s possible they just don’t understand trucking and how to pay your drivers correctly.  We understand that’s a big hurdle when it come to payroll providers and this is exactly why our company was started.  Our Founder saw the need for a specialized payroll service just for trucking companies.

Switching payroll providers might seem like a daunting task, but with proper planning and understanding, the transition can be smoother than you think. As a trucking company owner, you know that payroll is a critical aspect of your operations. Ensuring your drivers and/or contractors receive timely and accurate compensation is top priority. 

Let’s delve into the process of switching payroll providers for your trucking company and address common concerns along the way.  Many of our clients wish they had made the change sooner when they saw how much easier we made it for them.

Evaluation of the Need for Change:

Are you looking for better features, improved customer service, or more affordable solutions? Determine the issues you have with your current provider and specify exactly what you want from the new one.

Finding the Best Provider:

Before choosing a new payroll provider, thorough research is essential. Look for providers who specialize in the trucking industry and understand its unique payroll requirements. Consider factors like pricing, range of services, technology capabilities, and customer reviews. A provider that aligns with your business needs will make the transition more seamless.

The Setup Process:

Once you have found the payroll provider that is right for you, setting up with them should be easy if you have all of the correct sensitive data to transfer over. You want to both protect the sensitive data and have the new payroll provider do as much of the transfer work as possible. Some payroll providers will do more of this than others but it is up to you to decide how much you want to do and how secure the movement will be. Pro tip: you will want to ask the new prospective payroll provider how much they will do and how much you have to do to get set up.

Much of the information needed is demographic and historical information about the employees. Things like address, social security number, W-4 data and pay history for at least the current year. The new provider will need this history to correctly determine some payroll taxes that have yearly limits like FICA and SUTA.

Next Steps:

After transferring all of the data and getting setup with the new payroll provider there should be a short starting period of the provider actually processing your payroll. If it is not covered in the sales process, the new provider should be able to walk you through exactly what will happen. They have probably done this many times before so don’t be afraid to ask questions, we’ve heard them all. Ask questions about anything you feel uncomfortable about even while running live payrolls. Everyone wants your payroll to be correct, including your new provider.

Join Superior Trucking Payroll Service:

If you decide to join us, you should have no worries.  Your company’s payroll will be processed smoothly because we cater to your company’s needs and wants. We provide the features you request specifically for your company. And since our company specializes in trucking payroll, you can trust us to pay your drivers correctly. 

Contact us and let’s see if we would be a good fit for you and your trucking company. We look forward to talking with you!

Before coming to Superior Trucking Payroll Service, in 2011, Melisa worked for a trucking company with 50 trucks. She was the one who processed the driver’s miles and expenses.

Because of this experience, she understands the challenges our clients go through each week while preparing their payroll data for us. Customer service is #1 for Melisa. Her goal is to treat our clients like people with true and real needs, not just another number.

Contact Us!