How to Easily Navigate Our Trucking Payroll Cancellation Policy

How to Cancel Your Trucking Payroll Services

Step 1: Decide Between Pausing or Ending Payroll Services

Are You Pausing Payroll?
If you’re taking a break, let us know. Pausing payroll means we’ll keep your account active, but there will be a $15 missed payroll fee for each week payroll isn’t run. This fee helps cover administrative costs while your account is on hold.
Are You Stopping Completely?
If you’re done for good, we want to make sure we close your account the right way. Let us know the date of your final payroll so we can avoid unnecessary charges and handle any remaining tax work properly.
Are You Switching to Another Provider?
If you’re moving to a different payroll provider, we’ll work with you to provide any information they need to take over seamlessly. Let us know so we can ensure nothing falls through the cracks.

Step 2: Notify Us of Your Decision to Avoid Fees and Tax Issues

Missed Payroll Fees: If we don’t hear from you, we will assume you’re pausing payroll and will continue charging the $15 missed payroll fee for each week payroll isn’t run.
Tax Work May Stop: If you disappear without notice, we may stop processing your taxes. This could lead to missed filings, penalties, or tax letters from the IRS or state agencies.

Step 3: Confirm Your Cancellation and Next Steps

What Happens to Your Payroll Data After Cancellation?

We Keep a Copy: For our records, we’ll hold onto a copy of your payroll data. This includes past pay stubs, tax forms, and other important documents.
You Can Request Info Anytime: If you need access to any payroll information after you cancel, just ask. We’ll send it to you quickly.
Data Is Safe: We take privacy seriously. Your information stays secure and confidential even after you’ve stopped using our service.

Understanding Your Tax Responsibilities After Cancelling

Quarterly Taxes:
If you cancel after the quarterly filing date, we’ll take care of the taxes for that quarter as usual.
If you cancel before the filing date, you or your new payroll provider will be responsible for filing taxes.
W2s and 1099s:
If you’re completely stopping payroll, we’ll send W2s and 1099s to your employees at the end of the year.
If you’re switching to a new provider, we’ll send you your data, and you can send it to your new provider. Your new provider will handle these forms.

Restarting Payroll Services with Us in the Future

We’ll Need Your Missing Data: If there was a gap when you weren’t processing payroll with us, we’ll need information about that time period. This includes pay details, tax filings, and any other relevant records to ensure everything is accurate and compliant moving forward.
Seamless Transition: Because we keep your records, restarting payroll doesn’t mean starting from scratch. Once we have the missing data, we can pick up where we left off.

Why Our Payroll Cancellation Process Is Hassle-Free

No Hidden Fees: We don’t charge cancellation fees, and the only cost you might encounter is the clearly explained $15 missed payroll fee if you’re temporarily pausing payroll.
Clear Communication: We work directly with you to ensure all final payrolls, taxes, and documents are handled properly so you can move forward without worry.
Respect for Your Decision: Whether you’re leaving permanently or taking a break, we’re here to make the transition as smooth as possible.

Ready to Move Forward? Here’s What’s Next

Scroll to Top